Effective Date: 07/09/2025
At Craft with Aunty Em, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book workshops, or contact us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, child’s name and age, and any other details you provide when booking workshops or parties.
Payment Information: If you make a payment online, it will be processed securely through trusted third-party providers. We do not store credit card details.
Website Usage Information: IP address, browser type, and how you use our website (through cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
Process bookings and payments.
Communicate with you about upcoming workshops, events, and services.
Respond to inquiries or customer service requests.
Improve our website and services.
Send marketing updates (only if you have opted in).
3. Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal information. We may share your details only when:
Required by law.
Necessary to complete a booking or payment through secure third-party services.
With your consent.
4. Cookies and Analytics
Our website may use cookies to improve your browsing experience and gather analytics on website traffic. You can adjust your browser settings to refuse cookies if you prefer.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, please note that no method of online transmission or storage is 100% secure.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Opt out of marketing communications at any time.
Request deletion of your data, subject to legal or contractual obligations.
To exercise these rights, please contact us at: [Insert Contact Email].
7. Children’s Privacy
We respect children’s privacy. We only collect personal details (such as name and age) necessary for workshop participation and safety. This information is provided voluntarily by parents or guardians.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Craft with Aunty Em
Email: craftwithauntyem@gmail.com
By using our website or booking our services, you agree to this Privacy Policy.